Job Opportunity - Quality Manager

Job Title: Quality Manager

Location: Onsite in our Romanian office – Pitesti, Romania, with regular travel to Froilabo France (77090)

Contract Type: Permanent

With over 100 years of experience in the development and manufacture of temperature-controlled laboratory equipment, the preparation and preservation of samples is at the heart of everything we do. We are dedicated to the creation and delivery of world-class temperature-controlled products, giving our customers complete peace of mind. As Froilabo continues to grow across its French and Romanian sites, we are committed to embedding a strong quality culture across all operations. In this context, we are seeking a Quality Manager to lead this transformation

 

Role Overview:

We are seeking an experienced and driven Quality Manager to lead the implementation of a Total Quality Management (TQM) culture across Froilabo’s operations in both France and Romania. The successful candidate will play a central role in building and maintaining quality systems, driving ISO 9001 and other relevant certifications, and embedding a continuous improvement mindset at every level of the organisation.

As a member of the top management team, this role requires a strategic thinker who can operate at both a high level and a hands-on level, collaborating closely with Production, R&D, Sales, Service, and HR to ensure quality is embedded in every process and product.

This is a cross-site role requiring regular presence at both the French (Collegien) and Romanian (Pitesti) facilities.

 

Key Responsibilities

Total Quality Management (TQM) Culture

• Define, deploy, and champion a TQM framework across all Froilabo sites (France and Romania).
• Foster a culture of quality ownership, continuous improvement, and accountability at all organisational levels.
• Foster a culture of quality ownership, continuous improvement, and accountability at all organisational levels.
• Establish feedback loops between teams to identify, share, and resolve quality issues proactively.
• Champion a zero-defect mindset and support cross-functional teams in embedding quality into daily operations.

 

ISO 9001 & Certification Management

 

Cross-Site Quality Coordination (France & Romania)

• Ensure consistent application of quality standards, processes, and tools across both the French and Romanian operations.
• Act as the quality bridge between the two sites, identifying differences and implementing harmonised approaches where appropriate.
• Support local teams in Romania in building quality capabilities and aligning with group-level quality expectations.
• Coordinate with Production, R&D, Service, and HR teams at both sites to integrate quality requirements throughout the product lifecycle.
• Travel regularly between sites to maintain strong relationships, visibility, and operational continuity.

 

Top Management Team Participation

• Serve as an active member of the top management team, contributing to strategic decisions with a quality and risk perspective.
• Report regularly to senior leadership on quality performance, certification status, risks, and improvement priorities.
• Provide input to the annual business planning process to ensure quality investments and resources are appropriately allocated.
• Represent quality in cross-functional leadership forums and strategic projects.

 

KPI Implementation & Performance Monitoring

• Define and implement a comprehensive set of quality KPIs across both sites, covering product quality, process efficiency, customer satisfaction, and audit outcomes.
• Build dashboards and reporting mechanisms to provide real-time visibility of quality performance to management and operational teams.
• Build dashboards and reporting mechanisms to provide real-time visibility of quality performance to management and operational teams.
• Establish KPI review cadences at team, site, and executive levels to ensure accountability and continuous improvement.
• Benchmark Froilabo’s quality performance against industry standards and best practices.

 

Product & Supplier Quality

• Oversee incoming inspection, in-process quality controls, and final product quality assurance.
• Manage supplier quality relationships, including qualification, performance monitoring, and improvement plans.
• Work closely with R&D and Production to ensure new product introductions meet quality standards from the outset.
• Handle customer quality complaints professionally, ensuring root cause analysis and timely resolution.

 

Key Objectives

• Achieve ISO 9001 certification across both French and Romanian sites within an agreed timeline.
• Develop and roll out a TQM roadmap within the first six months in post.
• Implement a quality KPI framework with regular management reporting from day one.
• Build strong working relationships with site managers, production teams, and the top management team.
• Identify any additional certifications relevant to Froilabo’s markets and develop a prioritised action plan.
• Deliver quality training and capability-building programmes for operational staff at both sites.
• Deliver quality training and capability-building programmes for operational staff at both sites.

Candidate Profile

Qualifications & Experience

• Degree in Engineering, Science, or a related technical discipline.
• Minimum 5 years’ experience in a quality management role, ideally within a manufacturing or laboratory equipment environment.
• Proven experience leading ISO 9001 certification processes; knowledge of ISO 13485 or other relevant standards is an advantage.
• Demonstrated experience implementing TQM or continuous improvement frameworks (e.g. Lean, Six Sigma).
• Experience operating at or reporting to senior management level.
• Track record of defining and implementing quality KPIs and performance dashboards

Skills & Competencies

• strong leadership and influencing skills, with the ability to drive cultural change.
• Excellent communication skills in English and French; Romanian is a significant advantage.
• Analytical mindset with strong problem-solving and root cause analysis capabilities.
• Ability to work effectively in a cross-cultural, multi-site environment.
• Highly organised, with the ability to manage multiple priorities across two sites.
• Willingness and ability to travel regularly between France (Collegien) and Romania (Pitesti).

To Apply