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Customer Support

At Froilabo our team of service engineers are on hand to provide outstanding customer support. Highly experienced, they have a thorough understanding of a wide range of customer applications.

After-Sales Service

Our After-Sales Service Team can provide expert knowledge and guidance to assist you as you become familiar with our products and our refrigeration technicians can assist with temperature control and advice on the performing of applications such as freezing, freeze-drying, cryogeny, climatic simulations and more.

Complete Support

Our team are on hand to provide complete support and can assist with any of the following requirements:

  • Repairs
  • Cost estimate of repairs / Retrofit / Compliance upgrade
  • Maintenance contract / Prevention / Curative

With over 100 years of experience, all our products are made and approved according to the standard EN60068-3-11. Our main priority when developing our products is always the protection of the sample.

Get in Touch

You can contact our Customer Service team from 8 a.m. to 5 p.m, Monday to Friday, for advice, on-site support requests, cost estimates, or other requirements.